FAQ

What is your quotation service?

Please send us your drawings with quantity required.
We will send you our official quotation sheet normally within 48 hours.

Can you supply sample or prototype service?

Yes, we can make a sample or prototype, if the parts are complicated or need Jigs or tooling, we will charge the tooling cost or discuss amortising within an order.

How about your minimum order?

SBS Machined Parts will try to support small qty orders , principle is to provide our customer with a solution and support a long term relationship.

What are the Delivery Terms?

Our quotation will include all shipping and taxes and duties – a delivered price.
Yes, we will plan to deliver to your premises direct or via our warehouse in the UK where we can offer to provide stock and delivery options too, we can also work with customers to support onsite consigned stock.

How we arrange payment?

We offer standard trading terms of 30 days payment via bank transfer in pounds.

How soon we can get the shipment?

We will arrange production on receipt of the order , production takes typically about 3- 4 weeks with a 5/6 week shipping time , air shipping will reduce the lead time to about 5 weeks at additional cost.

Can you provide urgent order service?

Yes, we help a lot of customers to deal with their urgent requirements, please let us know.

What is your urgent order service?

It’s possible we can supply urgent orders in 3 weeks by courier.

What is the cost for urgent order service?

There may be a premium on the cost for extra shifts and air shipping cost.

How to arrange shipping insurance?

We cover all the shipping insurance.

How to place an order?

Either by email in writing or a PO attachment to an email – we are very flexible to work with.